Technical Delivery Manager (Portfolio)

About the role: We're looking for an experienced Delivery Manager to lead a portfolio of software delivery projects for our U.S.-based clients. This is a strategic leadership role combining delivery excellence, people management, client partnership, and commercial ownership. As a Delivery Manager, you will be responsible for the end-to-end success of multiple client engagements—from building high-performing engineering teams to driving delivery, account growth, operational excellence, and long-term client relationships. You'll work closely with executive stakeholders, engineering leaders, and cross-functional teams to ensure exceptional delivery while contributing directly to business growth. Key Responsibilities: Delivery Leadership: • Own end-to-end delivery of a portfolio of software development projects. • Ensure projects are delivered on time, within scope, budget, and quality expectations. • Manage project risks, dependencies, and escalations. • Continuously improve delivery processes and execution standards. Client & Stakeholder Management: • Act as the primary point of contact for executive client stakeholders. • Build trusted long-term partnerships. • Lead strategic conversations around delivery, roadmap, and business priorities. • Ensure high client satisfaction and retention. Account Growth: • Identify opportunities for upselling and cross-selling services. • Support business development initiatives within existing accounts. • Drive account profitability and Gross Profit Margin (GPM) targets. People Leadership • Hire, develop, mentor, and retain high-performing delivery teams. • Conduct performance reviews and career development conversations. • Foster a culture of ownership, collaboration, and continuous improvement. • Handle performance management when required. Financial & Resource Management: • Manage project budgets and forecasts. • Optimize resource allocation across multiple engagements. • Monitor delivery health, utilization, and financial performance. Operational Excellence: • Implement delivery best practices and scalable frameworks. • Drive continuous process improvements. • Promote AI-powered ways of working across delivery teams. Required Qualifications: Experience • 10+ years of experience in Project Management. • Minimum 3 recent years in Technical Delivery or Program Management. • 5+ years managing executive-level client relationships. • 5+ years leading software engineering teams. • 5+ years working in a software consultancy environment. Technical Background • Previous hands-on experience in Software Development or QA. • Strong understanding of modern software delivery practices. • Experience delivering both greenfield products and legacy modernization initiatives. • Proficiency with Jira and Confluence. Leadership • Strong communication and stakeholder management skills. • Commercial mindset with experience growing client accounts. • Proven ability to make decisions under pressure and resolve conflicts. Additional Requirements • Fluent English (written and spoken). • AI-forward mindset and curiosity about emerging technologies. • Willingness to travel to the U.S. up to 4–6 weeks annually. Originally posted on Himalayas